Human Resources

Human Resources Managers can assist with multiple tasks within your business including end to end recruitment, head hunting, employee onboarding, constructing employee compensation and benefit salary packages, updating employee policies and following legal compliances.

Key tasks:

Daily Tasks of an Outsourced HR Consultant

1. Employee Support & Communication

Responding to employee queries via email or messaging tools (e.g., Slack, Teams)
Advising on HR policy, leave entitlements, workplace behaviour, or conflict resolution
Following up on outstanding requests, issues, or documentation

2. Recruitment Support

Reviewing and updating job descriptions and job ads
Posting roles on job boards and social media platforms
Screening resumes and shortlisting candidates
Conducting initial interviews or coordinating interview scheduling
Communicating with applicants (e.g., sending updates, offers, or regrets)

3. Onboarding & Offboarding

Coordinating remote onboarding for new hires (forms, ID checks, welcome emails)
Setting up digital employee files and checklists
Ensuring completion of contracts, tax forms (e.g., TFN in Australia), and compliance documents
Handling offboarding steps: exit interviews, revoking system access, processing final pay info

4. HR Policy & Compliance Oversight

Updating and maintaining HR policies and employee handbooks
Ensuring client policies comply with local employment laws (e.g., Fair Work in Australia)
Advising on award interpretation, leave management, and entitlements
Preparing compliance documentation for audits or internal reviews

5. Performance Management Support

Tracking probation review dates and performance evaluation deadlines
Preparing performance review templates and assisting with reporting
Supporting clients with documentation of underperformance or disciplinary processes

6. Time & Leave Management

Reviewing and approving digital leave requests
Updating leave balances and timesheets in HRIS or payroll systems
Following up on excessive absenteeism or leave discrepancies

7. HR System Management

Updating employee data in HRIS platforms
Monitoring system alerts (e.g., expired certifications, incomplete forms)
Pulling reports on headcount, turnover, leave usage, etc.

8. Client Advisory & Strategic Support

Providing day-to-day HR guidance to business owners or managers
Advising on hiring strategy, workforce planning, or org structure
Recommending improvements to HR processes or documentation
Staying current on legislation to keep clients informed of changes

9. Documentation & Reporting

Drafting or reviewing employment contracts, warning letters, or policy updates
Preparing HR reports or dashboards for leadership
Keeping accurate records of HR conversations, approvals, and actions taken

Soft Skills Needed

Strong communication and empathy
Deep understanding of local Labour laws
Attention to detail and discretion
Problem-solving and conflict resolution
Ability to manage time independently

An outsourced HR consultant can be especially valuable for small to medium-sized businesses that don’t need a full-time HR manager but still want expert guidance and HR compliance. Their role can be flexible ranging from administrative support to high-level strategic advising.

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