FAQs

What types of roles do you offer?

We provide services including full time and part time employees. We can also provide you contractor services for short term projects or long-term support on a contract basis. We can provide you talent based on your requirement whether this is a few hours per week to part time and full-time options.

How do you provide candidates for my role?

We begin by understanding your exact requirements for your role noting down key background and skills required for your role. We then have our sourcing team find candidates to shortlist by putting your role onto market by utilising local channels as well as reviewing our internal database of candidates. Interviews will be organised between you and the candidates you are interested in to determine who you would like to place in your role.

What are the employment terms when hiring a remote worker in the Philippines?

We are a legally registered business entity within the Philippines, as part of the agreement when you sign up to our services you will be given access to an employment terms handbook which highlights benefits and guidelines on how we adhere to the labour code in the Philippines.

Do the employees get paid public holidays off?

When the employee is full time or part time, they are entitled to paid for public holidays and also special non-working holidays as part of the Philippines & Fiji schedule of holidays. These dates are outlined in the employment terms handbook which you will receive when your employee is onboarding into your company.

Are there mandatory payments that I must pay for an employee?

Yes, there are. In compliance with the labour code, employees in the Philippines are entitled to the following:

Social Security Contributions
PAG IBIG Contributions
PhilHealth Contributions
Employer Tax Contributions (Based on Bracket)
13th Month Contributions
Service Incentive Leave: 5 Days per Year (Annual Leave) and other leave outlined in the employee handbook

This is accrued monthly and is worked out to be included in your monthly invoice.

What is your pricing?

Pricing will depend on the requirements of your role whether it is a full time, part time which is usually done as a salary payment or a contractor role which is usually an hourly basis. Experience can also determine if a candidate’s wage is higher or lower. We can definitively say you will save up to 40% of salary employment costs of hiring your role in the local Australian market. You will be given price quotes for candidates prior to interviewing them.

Do you have lock in contracts?

No, we do not lock you into a long-term employment contract. If an employee does not work out for you due to standard of performance, you are able to give a normal 4 week notice period once they have passed their probation. We then can place your role back onto market and replace the candidate for free. If at any time there are heavy offences that are conducted by the employee, immediate termination will be utilised. Major offences are outlined in the employee handbook.

For more enquiries, please contact our Account Manager, Jalene Royeca:

Phone: 612 7229 5246

Email: jalene@expertsinoutsourcing.com

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